Key Takeaways Artificial intelligence has a long history dating back to Ada Lovelace in 1843, but ChatGPT made AI accessible to everyone by offering a simple text interface for the first time. AI is best understood as a probability machine: it always outputs the...
Key Takeaways When introducing Microsoft 365, organisations must conduct a Data Protection Impact Assessment (DPIA) to identify and evaluate privacy risks before deployment. Responsibility for data protection always rests with the controller — in the case of...
Key Takeaways “A fool with artificial intelligence makes the disaster faster” — technology only amplifies good strategy; without the right mindset it accelerates failure. The most important principle is “Switch on the brain first, then the...
Key Takeaways AI will not replace salespeople entirely — people still want to buy from people, but AI can replace low-performing sales reps who fail to engage customers proactively. The guiding principle for AI in sales is “relevance before frills”: always...
Key Takeaways Digitalization in tax firms should always start with the right processes first — digitizing a broken process only makes it worse. Microsoft 365 (formerly Office 365) can be used in GDPR-compliant and AO-compliant ways, especially since German-hosted data...
