Key Takeaways Only 22 percent use AI productively: For the large majority of companies, artificial intelligence never leaves the testing stage. 95 percent have a strategy, 8 percent have a return: Writing the strategy turns out to be the easy part of the exercise....
Key Takeaways 91 percent report higher productivity: Among companies using generative AI, almost all of them notice a difference in day-to-day work. Adoption is not the bottleneck: 61 percent of German companies already use AI or plan to, yet only a minority can point...
Key Takeaways Customer service is the biggest AI field: 42 percent of German companies already use artificial intelligence there, which makes it the most common entry point of all. Adoption is not the same as satisfaction: Many customers still feel misunderstood,...
Key Takeaways Only 28 percent see a return: More than half of all corporate AI projects are already live, yet the clear majority never produce a measurable business result. Budgets keep growing anyway: 86 percent of executives are increasing their AI investments, but...
