Key Takeaways Seven stops instead of a full day: The short cut of our tour covers what we considered genuinely useful, without the detours. It starts with a steam iron: Small enough for a suitcase, one pass over the shirt, done. Anyone who travels knows the hairdryer...
Key Takeaways Robots have moved from gimmick to tool: Their movements are visibly smoother than a year ago. The convincing use case today is inspecting industrial plants where heat or gas keeps people out. Recording and summarising has grown up: Plaud now ships with...
Key Takeaways Customer service is the biggest AI field: 42 percent of German companies already use artificial intelligence there, which makes it the most common entry point of all. Adoption is not the same as satisfaction: Many customers still feel misunderstood,...
Key Takeaways Customer service is the biggest AI field: 42 percent of German companies use AI there – more than in any other area. Klarna as a cautionary tale: Service staff were replaced and later rehired. Pure cost cutting backfires. Three reasons bots annoy...
Key Takeaways Only 28 percent see a return: More than half of all corporate AI projects are already live, yet the clear majority never produce a measurable business result. Budgets keep growing anyway: 86 percent of executives are increasing their AI investments, but...
