IFA 2026 in Six Minutes: The Highlights at a Glance

IFA 2026 in Six Minutes: The Highlights at a Glance

Key Takeaways Seven stops instead of a full day: The short cut of our tour covers what we considered genuinely useful, without the detours. It starts with a steam iron: Small enough for a suitcase, one pass over the shirt, done. Anyone who travels knows the hairdryer...
IFA 2026: Which Technology Actually Makes a Difference

IFA 2026: Which Technology Actually Makes a Difference

Key Takeaways Robots have moved from gimmick to tool: Their movements are visibly smoother than a year ago. The convincing use case today is inspecting industrial plants where heat or gas keeps people out. Recording and summarising has grown up: Plaud now ships with...
Chatbots in Customer Service: What Actually Makes Them Better

Chatbots in Customer Service: What Actually Makes Them Better

Key Takeaways Customer service is the biggest AI field: 42 percent of German companies already use artificial intelligence there, which makes it the most common entry point of all. Adoption is not the same as satisfaction: Many customers still feel misunderstood,...
AI in Customer Service: The Chatbot That Actually Helps

AI in Customer Service: The Chatbot That Actually Helps

Key Takeaways Customer service is the biggest AI field: 42 percent of German companies use AI there – more than in any other area. Klarna as a cautionary tale: Service staff were replaced and later rehired. Pure cost cutting backfires. Three reasons bots annoy...
AI ROI in Midsize Companies: Why Only 28 Percent Succeed

AI ROI in Midsize Companies: Why Only 28 Percent Succeed

Key Takeaways Only 28 percent see a return: More than half of all corporate AI projects are already live, yet the clear majority never produce a measurable business result. Budgets keep growing anyway: 86 percent of executives are increasing their AI investments, but...
GDPR-Compliant ChatGPT Alternatives: What Are Your Options?

GDPR-Compliant ChatGPT Alternatives: What Are Your Options?

Key Takeaways Data protection is the biggest AI hurdle: 77 percent name it, ahead of skills shortage (70 percent) and cost (58 percent). Two guardrails, not a roadblock: Data protection and data security belong along the sides of the road – not across it. No...
Why Do 95% of AI Projects Fail?

Why Do 95% of AI Projects Fail?

Key Takeaways 95 percent deliver nothing: An MIT study analysed around 300 AI implementations. Between 30 and 40 billion dollars produced no measurable result. Technology is not the bottleneck: AI projects almost always fail on the process and on measurement, almost...
How Do You Roll Out AI Agents Safely?

How Do You Roll Out AI Agents Safely?

Key Takeaways Agents act instead of just answering: That is exactly what makes them useful – and the fastest growing attack surface in your company. Five rules from the German BSI: Least privilege, human in the loop, logging, sandboxing and an emergency plan...
Shadow AI: The Invisible Risk Inside Your Company

Shadow AI: The Invisible Risk Inside Your Company

Key Takeaways Shadow AI is already here: According to the German Federal Office for Information Security (BSI), one in four companies is affected. Employees use private AI tools without approval, and the real number is higher. Bans make it worse: Lock systems down and...